ICT40120 Certificate IV in Information Technology

Formal recognition for individuals job ready and competent in a wide range of ICT roles, including database, networking, programming, systems administration and web development functions.

Overview

Turn years of hands-on ICT support experience into the ICT40120 Certificate IV in Information Technology, a nationally recognised qualification for individuals who are job ready and competent in a wide range of information and communications technology (ICT) roles. Recognition of Prior Learning (RPL) allows your experience across database development, networking, programming, systems administration support or web development to be formally assessed against this qualification rather than starting your learning over. Once your evidence is assessed and confirmed by our partner RTO, you hold the same AQF-recognised Certificate IV as anyone who completed the qualification through classroom-based study.

Career Opportunities

Computer Technician

Provides technical advice and support to help people effectively use computer hardware and software.

Client Support Officer (ICT)

Provides basic IT support within an organisation, including installation and maintenance of software and hardware and customer support.

Technical Officer (ICT)

Provides technical advice and support in all aspects of software and hardware use, as well as assisting with website updates.

Reference: training.gov.au

Benefits

Industry RecognitionFormal recognition of the troubleshooting, installation and technical support skills you have already developed in an ICT role.

Career AdvancementProvides a pathway into further study, such as the Diploma of Information Technology, or into a specialist ICT technician role.

Our Trusted Partners Offering the Qualification

Brighton Pacific Pty. Ltd T/A Australia Institute of Business and Technology

RTO Code: 41138

Nationally Recognised

ASQA Registered

RPL Specialist

Reach Community College Pty Ltd

RTO Code: 40747

Nationally Recognised

ASQA Registered

RPL Specialist

National Polytechnic of Australia Pty Ltd

RTO Code: 45960

Nationally Recognised

ASQA Registered

RPL Specialist

Documents & Evidence you might require

Is your experience eligible for certification?

General Documents

Your identification Documents
USI Number
Detailed Resume
Work Reference Letter(s)
Payslips
Previous Qualifications (If Any)

Project & Work Evidence

Support tickets, job logs or service records showing ICT support tasks you have completed
Records showing you have installed, configured or maintained software and hardware
Network, systems or website support records you have completed
Troubleshooting or fault resolution records for ICT issues you have handled
Documentation, technical guides or reports you have written for ICT support tasks
Records showing you have supported end users or resolved customer ICT queries
Testing or quality assurance records for ICT systems or software you have worked on
Employer or client correspondence confirming your ICT support responsibilities

Working Photos & Videos

Photos taken in a real workplace showing you performing ICT support tasks
You clearly visible carrying out ICT tasks in a professional setting
Videos recorded on site showing you performing ICT support tasks
Each video approximately 90-120 seconds long

[NB: RTO might ask for more evidences based on qualification requirements]

Labor Opportunity in Australian Industry

77,900Employed

36Median Age

2,300Annual Employment Growth

Ref: Jobs and Skills Australia (Employed, Median Age, Annual Employment Growth)

Industry Average Salary

$1,687Median per week

$87,724Yearly income

Ref: Jobs and Skills Australia (Median per week, Yearly income)

How It Works

Once your Student Agreement is signed and your initial payment is confirmed, your RPL journey begins — here's what to expect at each stage.

Collect Your Evidence

Using your personalised checklist, gather evidence that demonstrates your skills and experience. This may include employment records, certificates, photos, videos, or supervisor references. Your Navigator will guide you every step of the way.

Receive Your Enrolment & RPL Docs

We'll send your Enrolment Form and LLN Assessment to complete first. Following that, you'll receive your Self-Assessment Form and Third-Party Verification Form to work through carefully before moving to the next step.

Submit Your Completed Forms

Complete and sign all required forms, then return them along with your full evidence portfolio. Ensure every section is filled in, all signatures are included, and all supporting documents are attached before submitting.

Assessment and Competency Review

Your RTO Assessor will review and map your evidence against the required unit competencies. Where further clarification is needed, a competency conversation will be conducted to confirm your knowledge and skills.

Outcome Issued

Once assessed as competent across all required units, the RTO will formally issue your certificate or Statement of Attainment. Your real-world experience is now officially recognised as a nationally accredited qualification.

Disclaimer: ATSR is a facilitator of RPL. Qualifications are issued by our partner Registered Training Organisations (RTOs) upon successful assessment.

Payment & Refund

Personalised quote after your consultation

Pricing based on your individual advised pathway

RTO name and all payment options included

No payment until you've accepted your quote

Refunds available in line with our policy

Payment options

✦ 4 interest-free instalments available

Debit / Credit Card

Bank Transfer

Payment Options

Your fees are confirmed before you commit — no surprises.

After your initial consultation, you'll receive a personalised quote that includes your total fee based on your individual advised pathway, the name of the assessing RTO, and all available payment options. No payment is required until you've reviewed and accepted your quote.

Refund Policy

We're committed to your outcome — and we back that with our refund policy.

Our navigators support you through the process to help ensure your portfolio meets the RTO's requirements before it's submitted. If the RTO finds your application ineligible after portfolio submission, you may be entitled to a refund of fees paid to ATSR, in accordance with our and the RTO's refund policy.

Frequently Asked Questions

Can I get a Certificate IV in Information Technology through RPL instead of studying at TAFE?−

Yes, RPL lets your existing IT support experience be formally assessed against the national competency standards rather than requiring you to relearn skills you already use daily. The partner RTO carries out a genuine assessment to confirm your evidence meets the required level.

What evidence do I need for RPL in this IT qualification?+

Useful evidence includes support tickets, job logs or service records showing ICT support tasks you've completed, along with records of software and hardware you've installed, configured or maintained. Network, systems or website documentation you've worked on can also support your application.

Is an RPL Certificate IV in Information Technology the same as one from full-time study?+

Yes, it's the same AQF-registered qualification issued by an ASQA-registered RTO, whichever pathway you use to get it. RPL simply recognises the IT skills you already have through formal assessment, rather than issuing a different or lesser certificate.

What roles can this qualification help me move into?+

A Certificate IV in Information Technology is aimed at roles such as Computer Technician, Client Support Officer (ICT) or Technical Officer (ICT). It gives people already doing this work a recognised qualification to formalise their IT support skills.

Secure your status as a certified IT support professional today

Turn your ICT support experience into a nationally recognised Certificate IV qualification.